Executive positions held at:
Avon Products, Inc.
Goldman Sachs & Co.
New York Life International
Amway International
Experience
Developed and implemented a full internal communications function at international division of major insurance company.
Expert in communicating business strategy, change initiatives, key messages and communication plans, including quarterly business reports, presentations, speechwriting, videos, webcasts and town hall meetings.
Designed and built field communications department. Expanded print and online editorial vehicles and enhanced content of sales representative website affecting a 47% increase in traffic.
Lead communications for product recalls. Supported crisis management communications and developed toolkits and key messages to sales force, customers and for call centers regarding product safety, outsourcing, product shorts and downsizing.
Supported environment and social governance teams with sustainability and community service initiatives.
Developed and conducted communications audits, surveys and focus groups.